I. General provisions
These Regulations define the general terms and conditions, manner of providing Services electronically and sale of gift vouchers, conducted through the Website salonmaris.pl. The Service is operated by Feliz Sp. z o.o., ul. Artura Grottgera 40A/1, 80-319 Gdańsk, KRS 0001130144, NIP 5842857695, REGON 529781597, hereinafter referred to as Service Provider.

Contact with the Service Provider is made through:
a. email address: salon@salonmaris.pl;
b. at +48 535 853 519;

These Terms and Conditions are continuously available on the salonmaris.pl website, in a manner that allows obtaining, reproducing and recording its content by printing or saving on a carrier at any time.
The Service Provider informs that the use of Services provided electronically may involve risks on the part of any user of the Internet, consisting of the possibility of introducing harmful software into the Client’s ICT system and obtaining and modifying its data by unauthorized persons. To avoid the risk of the aforementioned threats, the Client should use appropriate technical measures to minimize their occurrence, in particular, anti-virus programs and firewall.

II. Definitions
The terms used in the Regulations shall mean:
Working days – these are days from Monday to Friday excluding public holidays;
Customer – a natural person who has full legal capacity, a natural person conducting business, a legal person or an organizational unit that is not a legal person, to which special regulations grant legal capacity, who places an Order on the Website or uses other Services available on the Website;
Civil Code – the law of April 23, 1964 (Journal of Laws No. 16, item 93, as amended);
Consumer – a customer who is a consumer within the meaning of Article 22[1] of the Civil Code;
Entrepreneur – Customer who is an entrepreneur within the meaning of Article 43[1] of the Civil Code;
Regulations – this document;
Beauty salon – the beauty salon in which the Service Provider provides Services, located at 2 Ejsmonda Street, Gdynia 81-409, open to Customers during the opening hours indicated on the Website;
Digital content – data produced and delivered in digital form, not fixed on a tangible medium;
Sales Agreement – Agreement for the sale of Vouchers, concluded between the Service Provider and the Client;
Services – services provided by the Service Provider at the Salon, in the field of cosmetology and aesthetic medicine. Detailed information about the Services provided at the Salon can be found on the Website, while the conditions under which the Services are provided are regulated outside the Website;
Electronic services – services provided by the Seller to Customers electronically within the meaning of the Act of July 18, 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended);
Consumer Rights Act – the Act of May 30, 2014 on consumer rights (Journal of Laws 2014, No. 827);
Electronic Services Act – the Act of July 18, 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended);
Order – a declaration of will of the Customer, aiming directly at the conclusion of the Sales Agreement, specifying in particular the type and number of Vouchers;
Voucher – a document that entitles the Customer to redeem in the Salon the Services presented on the Website, delivered to the Customer under the Sales Contract as Digital Content or in paper form if the Customer purchases the additional service of packaging and delivery of the Voucher.

III. Rules of use of the Website
The use of the Website is possible provided that the ICT system used by the Customer meets the following minimum technical requirements:

a. A computer or mobile device with Internet access,
b. email access,
c. Microsoft Edge web browser version 42.x or later, Firefox version 48.0 or later, Chrome version 50 or later, Opera version 50 or later, Safari version 10.x. or later,
d. Enabling Cookies and Javascript in your web browser.

The use of the Website means any activity of the Customer that leads to his/her familiarization with the content of the Website.
The Customer is obliged, in particular, to:

a. not to provide or transmit content that is prohibited by law, such as content that promotes violence, defamatory or violates the personal rights and other rights of third parties,
b. use of the Website in a manner that does not interfere with its operation, in particular through the use of specific software or devices,
c. not to take actions such as: sending or posting unsolicited commercial information (spam) on the Website,
d. Use the Website in a manner that is not burdensome to other Clients and the Service Provider,
e. use any content posted on the Website only for your own personal use,
f. use the Website in a manner consistent with the provisions of the law in force in the Republic of Poland, the provisions of the Regulations, as well as with the general rules of Internet use.

IV. Services
The Service Provider allows through the Website to use the free Services, which are provided by the Service Provider 24 hours a day, 7 days a week.
The Client has the opportunity to browse content on the Website, concerning the services provided by the Service Provider and thematically related to the Service Provider’s business, including, in particular, those presented on the blog. The contract for the provision of the Content Viewing Service is concluded for a fixed period of time and is terminated when the Website is closed.
The Client, through the Website, may be redirected to the Service Provider’s social media fanpages. The contract for the redirection Service is concluded for a definite period of time and is terminated when the icon of a given social media site is pressed and redirected to the selected social media site.
The Service Provider has the right to organize occasional contests and promotions, the terms and conditions of which will be stated each time on the Website. Promotions on the Website are not cumulative, unless the Terms and Conditions of a given promotion provide otherwise.
If the Client violates the provisions of these Terms and Conditions, the Service Provider, after an ineffective call to cease or remove the violations, setting an appropriate deadline, may terminate the contract for the provision of Services with 14 days’ notice.

V. Gift Vouchers
The Service Provider shall make it possible to purchase a Gift Voucher (hereinafter referred to as , “Voucher”) through the Website.
Information about Vouchers provided on the Website, in particular their descriptions, technical and performance parameters and prices, constitute an invitation to conclude an Agreement, within the meaning of Article 71 of the Civil Code.
In the event that the Service Provider uses mechanisms for individual price adjustment on the basis of automated decision-making, it shall provide this information to the Consumer each time he/she places an Order, taking into account the requirements imposed in this regard by the regulations on personal data protection.
The condition for placing an Order is to have an active e-mail account.

The Voucher may be used as a means of payment for Services indicated on the Voucher or Services falling within the denomination specified on the Voucher, selected by the bearer of the Voucher, who should also be the person indicated on the Voucher, i.e. the recipient (hereinafter referred to as , “the recipient”).

The Voucher is a document that entitles the holder to perform the Services presented on the Website, in accordance with Section 5 above.

A Customer interested in purchasing a Voucher, places an Order via the Order form available on the Website (,,shopping cart”).
The Order is submitted to the Service Provider by the Client in electronic form and constitutes an offer to conclude a Contract for the sale of the Voucher, which is the subject of the Order. An offer made in electronic form is binding on the Client if the Service Provider sends to the e-mail address provided by the Client a confirmation of acceptance for execution of the Order, which constitutes a statement of the Service Provider’s acceptance of the Client’s offer, and upon its receipt by the Client the Voucher Sales Contract is concluded.

After the conclusion of the Voucher Sales Agreement, the Service Provider confirms the terms and conditions to the Client by sending them to the Client’s e-mail address.
The Voucher Sales Agreement is concluded in the Polish language, with the content consistent with the Terms and Conditions.

In the Voucher Order form, the Customer individually specifies the quantity, selects the package, if any, or selects the denomination, according to the denominations available on the Website, if he orders a Voucher for a specific amount.

The Service Provider is the sole issuer of Vouchers.

A recipient with a valid Voucher may pay for the Service(s) provided by the Service Provider outside the Website by following the messages displayed on the Website.

The recipient indicated on the Voucher and, at the same time, who may use the Service to which the Voucher entitles or which will be paid for with the Voucher, may only be a person of legal age.

In order to perform the Service that the Voucher entitles the Voucher Recipient to use, the Voucher Recipient should contact the Service Provider, via telephone, email or the contact form available on the Site to arrange a date for the Service, or arrange a date for the Service themselves via external platforms used by the Service Provider (e.g., Booksy), according to the terms and conditions set by the external providers of these platforms, and present the Voucher at the Salon before using the Service.

The Benefactor may exchange the Service indicated on the Voucher for another Service of his/her choice if the Service, indicated on the Voucher, cannot be performed due to the existence of health contraindications on the part of the Benefactor or any other contraindications to perform the Service. In order to exchange the Service for another one, the Recipient should inform the Service Provider and agree on the terms of the exchange, within the framework of contacting the Service Provider and immediately arranging an appointment or, after making arrangements, booking an appointment for the provision of the new Service also through external platforms used for making appointments.

Each Voucher contains the denomination specified on it and the expiration date.
The appointment of the date for the provision of the Service to which the Voucher entitles should be made taking into account the expiration date of the Voucher.
The Voucher is valid and can be redeemed taking into account the subsection of more than six months from the date of purchase.

The Grantee may pay for the Service that the Voucher entitles him/her to use and use the Service only during the validity period of the Voucher.
In the event that the value of the Service chosen by the recipient exceeds the nominal value of the Voucher, the recipient has the option to pay the remaining value, through the forms of payment offered by the Service Provider in the Beauty Salon, while in the event that the value of the Service chosen by the recipient is less than the nominal value of the Voucher, the recipient may use the remaining amount towards the price for the next Service or part of the price for the next Service.
Voucher is not exchangeable for cash.

When purchasing a Voucher, the Service Provider may also purchase an additional service in the form of a telephone or in-person consultation on how the Voucher recipient can use the Voucher. The purchase is made in accordance with the sales procedure described in this section.
In order to use the service referred to in subsection 21 above, the recipient should contact the Service Provider by phone, email or contact form to arrange a date for the consultation to take place.

VI. Delivery
Delivery of Vouchers is carried out to the e-mail address indicated by the Customer when placing the Order.
The Service Provider on the websites of the Site in the description of the Voucher informs the Customer about the number of Working Days required to complete the Order,
The period for delivery and completion of the Order is calculated in Working Days in accordance with point VIII subsection 2. VIII subsection 2.
The Service Provider shall provide the Customer with a proof of purchase.
If different lead times are provided for the Vouchers included in the Order, the longest period among those provided shall apply to the entire Order.

VII. Prices and payment methods
The prices of the Vouchers are given in Polish zlotys and include all components, including VAT, customs duties and other fees.
The Client may pay via electronic payment (in this case, the execution of the Order will begin after the Service Provider sends the Client a confirmation of acceptance of the Order and after the Service Provider receives information from the billing agent’s system about the payment made by the Client, and the shipment will be made immediately after the Order is completed).
The Service Provider on the Website informs the Client about the deadline within which he is required to make payment for the Order. If the Client fails to make payment by the deadline referred to in the preceding sentence, the Service Provider, after an ineffective call for payment with setting an appropriate deadline, may withdraw from the Agreement pursuant to Article 491 of the Civil Code.

VIII. Entitlement to withdraw from the Agreement
A Client who is a Consumer may withdraw from the Agreement without giving any reason by making a statement within 14 days. In order to meet this deadline it is sufficient to send the statement before its expiration.
The Client may formulate the statement on his/her own or use the template statement provided by the Service Provider on the Website.
The 14-day period is counted from the day on which the Voucher was delivered or, in the case of a Service Agreement, from the date of its conclusion.
The Service Provider will send a confirmation of receipt of the statement of withdrawal from the Agreement to the Consumer’s e-mail address upon receipt of the statement of withdrawal.

The Consumer’s right to withdraw from the Contract is excluded in the case of:
a. Contracts for the provision of services for which the Consumer is obliged to pay the price, if the Seller has fully performed the service with the express and prior consent of the Consumer, who was informed before the start of the service, that after the performance by the entrepreneur will lose the right to withdraw from the contract, and accepted it;
b. Agreements for the supply of Digital Content, not delivered on a tangible medium, for which the Consumer is obliged to pay the price, if the Seller has begun performance with the express and prior consent of the Consumer, who has been informed before the start of performance that after the Seller’s performance he will lose the right to withdraw from the contract, and has acknowledged this, and the Seller has provided the consumer with the confirmation referred to in Article. 15 (1) and (2) or Article 21 (1) of the Consumer Rights Act.
Other exceptions to the right to withdraw from the Agreement are indicated in Article 38 (1) and (2) of the Consumer Rights Act.
The Service Provider shall immediately, but no later than within 14 days of receipt of the Consumer’s statement of withdrawal from the Agreement, return to the Consumer all payments made by the Consumer, including the cost of delivery. The Service Provider shall refund the payment using the same method of payment used by the Consumer, unless the Consumer agrees to a different method of refund, which method will not incur any cost for the Consumer.

IX. Complaints about Digital Content
The Service Provider shall be liable to the Client who is a Consumer under the warranty for non-compliance of the Digital Content with the Contract under the terms of Article 43i-43l of the Law on Consumer Rights.
Complaints about the Digital Content should be addressed to the email address: salon@salonmaris.pl
In connection with the investigation of complaints and the determination of whether the Digital Content’s non-compliance with the Contract is due to the characteristics of the Client’s digital environment, the Client is obliged to cooperate with the Service Provider. The Service Provider will ensure that this cooperation is carried out to a reasonable extent and with the least burdensome technical measures for the Consumer.

X. Complaints about the provision of services by electronic means
The Client may submit complaints to the Service Provider in connection with the functioning of the Site and the use of the Services. Complaints may be submitted in writing to the address: Maris Institute of Beauty, 2 Ejsmonda Street, Gdynia 81-409, to the e-mail address: salon@salonmaris.pl, telephone number +48 535 853 519.
In the complaint, the Client should provide his/her name, mailing address, type and description of the problem that occurred.
The Service Provider undertakes to consider each complaint within 14 days from the date of its receipt. In case of deficiencies in the complaint, the Service Provider will call on the Client to supplement it to the necessary extent within 7 days, from the date of receipt of the call by the Client.

XI. Out-of-court ways of settling complaints and pursuing claims
A customer who is a Consumer has, among other things, the following options for using out-of-court means of handling complaints and claims:
a. is entitled to apply to a permanent amicable consumer court operating at the Trade Inspection to resolve a dispute arising from the concluded Sales Agreement;
b. is entitled to apply to the provincial inspector of the Commercial Inspection to initiate mediation proceedings for an amicable settlement of the dispute between the Customer and the Seller;
c. may obtain free assistance in resolving a dispute between the Customer and the Seller, also using the free assistance of a district (city) consumer ombudsman or a social organization whose statutory tasks include the protection of Consumers (such as the Consumer Federation, the Association of Polish Consumers). Advice is provided by the Federation of Consumers at the toll-free consumer hotline number 800 007 707 and by the Association of Polish Consumers at the email address porady@dlakonsumentow.pl;
d. submit your complaint through the EU ODR online platform, available at: http://ec.europa.eu/consumers/odr/.

XII. Protection of personal data
The Service Provider collects and processes personal data provided by Clients in accordance with applicable laws and in accordance with the Privacy Policy, available on the Website.

XIII. Final Provisions
All rights to the Website, including property copyrights, intellectual property rights to its name, Internet domain, Website, as well as to the forms, logos belong to the Service Provider, and use may only be made in the manner specified and in accordance with the Regulations.
The provisions contained in these Regulations concerning the Consumer, on the subject of withdrawal from the contract and complaints, apply to a natural person concluding a contract directly related to his/her business activity, when it follows from the content of the contract that it does not have a professional character for this person, resulting in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity. The provisions on out-of-court means of settling complaints and pursuing claims do not apply.
Settlement of any disputes arising between the Service Provider and the Client, who is a Consumer, shall be submitted to the competent courts in accordance with the provisions of the relevant provisions of the Code of Civil Procedure.
Settlement of any disputes arising between the Service Provider and the Client who is an Entrepreneur shall be submitted to the court having jurisdiction over the seat of the Service Provider.
In matters not covered by these Regulations, the provisions of the Civil Code, the provisions of the Act on Providing Services by Electronic Means, the provisions of the Act on Consumer Rights and other relevant provisions of Polish law shall apply.
Any changes to these Terms and Conditions will be communicated to each Customer through information on the main page of the Website listing the changes and their effective date.